Watch the video scenario entitled “Conflict.” Click here to view the text transcript of the video. Imagine that you are a member of the group, sitting silently and observing the conversation. You have a good working relationship with all of the people who are in the meeting, and you and the others have openly given each other feedback to help improve workplace performance. As you observe the meeting, you notice some things that took place and want to share that information with your colleagues so that they are aware.
In the discussion area, write an e-mail to your colleagues with your observations, at least two or more specific observations, of the meeting and how their verbal and/or nonverbal communication might have been interpreted. Provide your colleagues with at least two or more strategies that you have learned in this course that might help them in future brainstorming meetings.
Your initial post should be a minimum of 250–300 words and should reference specific terms and concepts from the text and materials presented in this module. Be sure that your response includes two or more specific observations and two or more specific strategies based on what you’ve learned in the course.
After you have made your initial post, be sure to respond to your classmates. Imagine that you are another colleague who works in this company and is taking the same Interpersonal Effectiveness course as the person who wrote the e-mail. The writer of the post has asked you to read his or her e-mail for feedback before it is sent. Your feedback should be positive and point back to the material that you have learned in this course.
Responses to classmates’ posts should be substantive and be at least 150–200 words in length. Your responses should elaborate on your thoughts, bringing in terms and ideas from your text and classroom materials to support your ideas. Please post and respond following the criteria listed below.
Complete your participation for this assignment through the end of the module.
Guidelines for responding to your classmates’ posts:
Appropriate responses may include:
- Asking a follow-up question
- Furthering the discussion
- Reinforcing a response
- Adding another dimension
Inappropriate responses include:
- Using simple statements of agreement/disagreement
- Making personal attacks
- Arguing without supportive evidence
- Making off-topic comments