Explain and evaluate how operations management activities contribute to your organisation’s business strategy and customer demands. Within your response you should:
Explain the significance of the five performance objectives that underpin effective operations management and analyse the operations functions of a selected two selected organisation.
Assess the roles of staff and the different departments in your organisation when implementing the business strategy.
Select and evaluate SMART targets to use in monitoring progress of staff within the new strategy.
Construct and present the importance of personal development plans which cover:
Assessment of own skills and competencies
Identification of personal development needs
The importance of individual time management skills and ability to work with others
Evaluate and summarise key findings of the benefits of self-managed learning to individuals and their organisations.
Explain and evaluate:
The quality of systems and operations in two selected organisations and identify possible improvements that may be made.
The role of organisational values (mission, vision, goals and competencies in strategy formulation and:
The factors to be considered when deciding strategic planning and the monitoring of that plan’s effectiveness and for a given organisation.
Carry out an environmental audit of a selected organisation and evaluate its strategic position, using PESTEL and 5 Forces analyses.
Use stakeholder analysis to identify stakeholder needs and the impact this has on the strategic position for the organisation.
Explain and evaluate the contribution of information systems to procurement and supply chain efficiency in chosen organisations. Within your response, you should cover the advantages of e-procurement and IT systems for supply chain efficiency using a minimum of two other organisations for examples, as appropriate.