|Assignment 3: Case Study Analysis—Case 1: Quality Matters
To complete this assignment read the following article:
Hospital at Home Program in New Mexico Improves Care Quality and Patient Satisfaction While Reducing Costs
Complete a detailed case study analysis of the given case, using the process described in the following chapter of your course textbook Strategic Management of Health Care Organizations:
From the Backmatter section of your book, please read:
- Appendix A Analyzing strategic health care cases
Your completed case study analysis report will include the following sections:
- Executive summary
- Body of the case report
- Key issues
- Situational analysis
- Strategy formulation
- Implementation strategies
- Benchmarks for success and contingency plans
Where not all pertinent information is given in the case itself, search for that information through the South University Online Library, or perform a Web search for the required information. Note: Do not search for information beyond the date of the case.
For the situational analysis you are encouraged to provide visual presentation of data in your situational analysis and use the analysis tools from your textbook and other analysis tools you have used in your program, such as trend analysis, stakeholder analysis, etc.
Present your case study analysis report in a Microsoft Word document, formatted in the headings and subheadings given above.
Submit your report in two steps. First, submit a preliminary report with the key issues, situational analysis, and strategy formulation. Then, submit the complete report with recommendation, implementation strategies, benchmarks, and executive summary.
- Name your documents LastName_FirstInitial_W1_A3_Preliminary.doc and LastName_FirstInitial_W1_A3_Complete.doc. For example, if your name is John Smith, your documents will be named Smith_J_W1_A3_Preliminary.doc and Smith_J_W1_A3_Complete.doc.
- By Week 1, Day 7, submit the complete report to the W1 Assignment 3 Dropbox.
|Assignment 3 Grading Criteria
|Key Issues: Key issues are complete and clearly explained.
|The external environment analysis includes a detailed service area competitive analysis.
The internal environment analysis includes strengths and weaknesses with respect to resources, competencies, and capabilities.
Directional strategies are defined.
|Strategy Formulation: Adaptive, market-entry, and competitive strategies are developed and supported with rationales.
|Implementation Strategies: Service delivery and support strategies are linked to directional, adaptive, and market- entry and competitive strategies.
|Benchmarks for Success: Measurements for success are clearly identified.
(When appropriate or assigned)